SECURE FAST RELIABLE

CUSTOMER SERVICE AND SECURITY ARE OUR TOP PRIORITIES, PLEASE FEEL FREE TO CONTACT US
WITH ANY QUESTIONS OR CHECK OUT THE FAQ.

PACK AVAILABILITY


We are available 24 hours a day, 7 days a week. We will work quickly and efficiently to get you the packs you want. Once you see the pack that you want please place your order and once it is paid for, use our secure chat feature to contact us with order number/contact info to verify and we will add the new pack(s) to your account. Please watch for the amount of time available for the pack, allow at least 20 minutes to place and receive your order. We reserve the right to cancel and refund any/all orders.



SECURE ORDERING


This site uses the latest in SSL (Secure Sockets Layer) technology to make sure your account and passwords stay safe and encrypted. SSL is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. Your account information is safe and we do recommend using a secure password and changing it periodically. We do not access any other part of your account than what is needed to buy/deliver packs.



FREQUENTLY ASKED QUESTIONS


We are available 24 hours a day, 7 days a week. We will work quickly and efficiently to get you the packs you want. Once you see the pack that you want please place your order and once it is paid for, use our secure chat feature to contact us with order number/contact info to verify and we will add the new pack(s) to your account. Please watch for the amount of time available for the pack, allow at least 20 minutes to place and receive your order. We reserve the right to cancel and refund any/all orders.



1. IS PackWizards legal?


Yes, we are 100% legal. We have over 1000 customers from all over the world who use our company to buy in-app game purchases for multiple iOS and Android mobile games.


We are dedicated to saving you and your family money on mobile gaming.



2. Is PackWizards secured?


Yes. Your connection to www.packwizards.com is encrypted using 128-bit Encryption(AES). Payments are processed via Paypal safely and securely.


We do not share, transfer or use any of your information without your personal permission. You should know that we are not interested in your game accounts, gold etc. PackWizards is here to help you save money while loading your in-app items (orders).



3.What’s in these packs?


We get this question a lot,the game offers a variety of packs and they change every hour you can choose which package you want, when you place an order you will be asked for the pack name also you can upload screenshot of it and choose the quantity.



4. What information do you need?


To process your order we need your PackWizards order ID, your EW Login and password and also the pack name Please note that most packs are only available for one hour so please leave time for us to process and complete your order.



5. Is my account safe?


At PackWizards we take your account security very seriously, your account email or password can’t be changed without having access to the owner email we will never ask you for your email access at all.


On purchase when you are asked for your EW Account Information, we strongly recommend that you don’t use the same game account password as your original email.


We also recommend that you add or activate your PIN Code once your order is complete.


If you would like to discuss any of your account security concerns, please contact us via the live chat or email we are more than happy to help.



6. Can I pay with my credit card?


Yes, you can use your credit card on PayPal. When you are checking out you will linked to official PayPal website to complete your order and you can simply choose “pay with a debit or credit card” option of PayPal and you can follow the instructions of PayPal. Do not forget that we are accepting only instant payments and to be able to make an instant payment you need to pay with your credit card on PayPal.



7.How long does it take?


All orders are usually completed within the same hour normally within a few minutes, providing the account information given is correct. Please check your email for updates as you will be notified any any problems arise.



8. Do you refund payments?


Full refunds will be given in the following instances:-


Failure to deliver/load the pack you ordered within 24 hours.


If your chosen pack is unavailable.


If your device registration is active.


If You didn’t receive your order and your refund has not been processed within 24 hours please contact us at INFO@PackWizards.com, we will with your inquiry as soon as possible.



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